1.                  Which system configuration is necessary for faxing from Word? 

A.                 You need Microsoft Office Outlook 2003 and a working e-mail account.

B.                 You can use a fax modem, another software package, Windows fax, or an Internet Fax service provider.

C.                 You must install a special fax software package.

D.                You cannot fax from Word.

 

 

2.                  What are If…Then…Else fields?

A.                 Merge fields that tell Word to insert certain text on certain conditions. If those conditions are not met, Word will insert other text.

B.                 It is where you type the recipient of your e-mail.

C.                 A command that allows you to fax from Word.

D.                 A merge button that allows you to choose a data source.

 

 

3.                  How do you create a merged letter?

A.                 Tools – Letters and Mailings – Letter Wizard.

B.                 Write a letter and then use the Mail Merge toolbar to insert fields freehand.

C.                 Tools – Letters and Mailings – Mail Merge Wizard.

D.                 All of the above.

 

 

4.                  How do you e-mail a document from Word?

A.                 Use the Ctrl + E shortcut.

B.                 You must create a new document and use E-mail Message as your template.

C.                 Click the File menu, choose Send To, and pick how you want to send your document: as the body of a message, as an attachment, or flagged for review.

D.                 Click the Tools menu and click E-mail Wizard.

 

 

5.                  Which of the following is not a document type when starting the mail merge wizard?

A.                 Letters

B.                 Directory

C.                 Labels

D.                 Brochure

 

 

6.                  You’re sending an e-mail from Word and you want to set the message as high importance. How do you do this?

A.                You must create the e-mail in your e-mail program.

B.                 Click the red exclamation mark on the message toolbar.

C.                 Click the blue down arrow on the message toolbar.

D.                 Press Ctrl and I.

 

 

7.                  How do you merge to a fax?

A.                 Word does it automatically when you use the fax wizard and enter more than one recipient.

B.                 You cannot merge to a fax.

C.                 Use the mail merge wizard.

D.                 Select the Standard Fax template from the templates dialog box.

 

 

8.                  When should you use the Envelopes and Labels dialog box?

A.                 When you need to do a mail merge with more than 99 recipients.

B.                 When you are creating a directory.

C.                 When you are addressing a fax.

D.                 When you want to create one envelope or label.

 

 

9.                  Which of the following is not a setting when you open Message Options (by clicking the Options button on the message toolbar)?

A.                 Security

B.                 Voting Buttons

C.                 Flag for follow-up

D.                 Importance

 

 

10.             Which of the following can be used as a mail merge data source?

A.                  A newly created address list.

B.                 Your Outlook contacts list.

C.                 An Access database.

D.                 All of the above.